AXA Shield Health Insurance: Who is it Good For?

AXA Shield Health Insurance: Who is it Good For?

AXA's plans are pricey for public hospital coverage, but those looking for a deal on private hospital plans may find AXA to be a good fit.

Good for

  • Consumers who want extended pre and post hospitalisation coverage
  • Those looking for affordable private hospital plans
  • Those who want home care
  • Affluent consumers

Bad for

  • Consumers looking for cheap public hospital plans
  • Those looking for high psychiatric benefits

Editor's Rating

3.5/5.0

AXA Shield plans cost above the market average for public hospital coverage, making them less than ideal for consumers on a budget. However, those looking for a private hospital plan may find value in AXA's below average prices for private hospital plans and its decent coverage. Additionally, those looking for maximum post-hospitalisation coverage will appreciate AXA's market beating post-hospitalisation benefit.

Summary of AXA Shield Plans
Standard plan costs above average
Plan B is averagely priced and offers average coverage
Plan A offers average coverage for below average premiums
Rider costs below average and offer unique benefits such as treatment for Dengue and sports injuries

Highlights of AXA Shield Plans

AXA Shield's plans will benefit individuals either not on a budget or those looking for affordable private hospital plans. There are three plans to choose from: Standard, Plan B for A wards and Plan A for private hospitals. Its premiums range from 18% below average for Plan A to 10% above average for the Standard plan and Plan B. AXA's riders are fairly affordable, costing between 10-35% below average, so the resulting plan and rider packages can drop to 15-60% below average.

This graph shows the average premium of AXA ward A plans compared to other ward A plans available

AXA Shield's coverage is a mixed bag. On one hand, those who want comprehensive post-hospitalisation coverage will benefit from its 365 days of coverage (higher than the average 180 days of post-hospitalisation coverage). This can greatly benefit people who are at risk of ailments that have long recovery periods. On the other hand, other benefits are quite standard (with some benefits such as emergency overseas treatment being offered only as part of a rider); therefore, AXA might not stand out enough to convince those looking for public hospital plans to justify paying above average premiums. To that extent, while we may recommend this plan for consumers looking for private hospital treatment, we don't recommend it to those looking either for affordable public hospital plans or those who are hoping to get a wide range of benefits without opting for riders.

Fully Covered Treatments:

  • Daily Room and Board
  • Miscellaneous Hospital Services
  • Daily ICU
  • Confinement in Community Hospital
  • Surgical Procedures
  • Stem Cell Transplant
  • Gamma Knife
  • Pregnancy and Childbirth Complications
  • Radiotherapy/Chemotherapy/Immunotherapy
  • Congenital Abnormalities

AXA Shield Standard Plan

AXA's Standard plan isn't competitively priced, making it a less than ideal choice for consumers looking for a bargain B1 ward plan. It's priced around the average for 25 to 35-year olds but is priced 10% above average for seniors. Its coverage is the same as other Standard plans, including a S$150,000 annual limit, S$2,900 per day ICU coverage and S$5,200 per month of chemotherapy coverage. Due to the above average premiums for coverage that is the same across all Standard plans, we recommend considering other insurers such as Great Eastern or NTUC Income.

Premiums & CoverageShield StandardStandard Avg.
25-Year-Old PremiumsS$50S$49
45-Year-Old PremiumsS$107S$104
75-Year-Old PremiumsS$795S$723
Value (Limit/S$ Premium)1,4341,494
Annual LimitS$150,000S$150,000
Inpatient PsychiatricS$17,500S$S$17,500
Surgery BenefitsS$590-S$16,720S$590-S$16,720
Daily Ward (Non-ICU)S$1,700/dayS$1,700/day

AXA Shield Plan B

AXA's Shield Plan B is an A ward plan that varies in pricing depending on age. At its cheapest, it is 19% below average at S$1,560 for 75-year olds. At its most expensive, it costs slightly above average at S$156 for 35-year olds. Generally, however, its prices are right at the median pricepoint for A ward plans. The annual limit of S$550,000 is around the industry average, but the pre and post-hospitalisation coverage of 180 and 365 days, respectively, is well above average. Its coverage for inpatient psychiatric treatment is below average at S$4,000, but the S$2,500 post-hospitalisation psychiatric benefit can add to the value of this plan as it is a rarely found feature among IPs.

Because Plan B's premiums are the most competitive we've seen, we wouldn't recommend this plan to individuals seeking budget-friendly A ward plans. However, if you are not restricted in cost and want very long pre and post hospitalisation benefits, AXA could be a good fit. For those looking for budget A ward plans, we recommend considering insurers such as Prudential or NTUC Income.

Premiums & BenefitsPlan BWard A Plan Median
25-Year-Old PremiumsS$90S$90
45-Year-Old PremiumsS$229S$229
75-Year-Old PremiumsS$1,560S$1,924
Value (Coverage/S$ Premium)2,4262,421
Annual LimitS$550,000S$575,000
Inpatient PsychiatricS$4,000S$5,500
Surgery BenefitsAs ChargedAs Charged
Daily Ward (Non-ICU)As ChargedAs Charged

AXA Shield Plan A

AXA's Plan A is a private hospital plan and may be of good value to consumers seeking affordable private hospital plans. Its premiums are 10-20% below average for private hospital IPs, costing between S$173 for 25-year-olds to S$2,915 for 75-year-olds. It offers an annual limit of S$1,000,000, 180 and 365 days of pre and post-hospitalisation benefits, respectively, and full coverage for hospitalisation, surgery, cancer, pregnancy complications and accidental dental. Inpatient psychiatric coverage is below average at S$5,000, but there is a post-hospitalisation psychiatric coverage for S$5,000.

If you are looking for an affordable private hospital plan, Plan A could definitely be worth considering. It has some of the longest pre and post-hospitalisation coverage on the market and both pre and post psychiatric coverage, making it a good choice for those who want coverage beyond their hospital stay. However, if you require more niche coverage (such as for critical illness) or you want a plan that offers family-oriented perks, we recommend insurers such as Aviva or AIA.

Premiums & BenefitsPlan APrivate Hospital Plan Median
25-Year-Old PremiumsS$173S$218
45-Year-Old PremiumsS$484S$638
75-Year-Old PremiumsS$2,915S$3,553
Value (Coverage/S$ Premium)2,2852,379
Annual LimitS$500,000S$1,000,000
Inpatient PsychiatricS$5,000S$6,000
Surgery BenefitsAs ChargedAs Charged
Daily Ward (Non-ICU)As ChargedAs Charged

AXA Shield Riders

AXA's offers the Enhanced Care rider for all three of its plans. They will reduce your co-insurance obligation to 5% instead of 10% and they will also reduce your deductible obligation to S$0 or S$1,500 if you go to a private hospital not on AXA's panel. Furthermore, there is also coverage for companion accommodation, ambulance services and emergency accidental outpatient treatment. However, beyond these benefits which are quite standard in most other IP riders, AXA also offers coverage for broken or fractured bone treatment, overseas planned medical treatment and Dengue, Hand Foot Mouth disease treatment.

Premiums & BenefitsStandard PlanPlan BPlan A
25-Year-Old PremiumsS$150S$195S$300
45-Year-Old PremiumsS$216S$240S$322
Ambulance ChargesS$50S$100S$200
TCM/Alternative TreatmentS$1,500S$3,500S$6,500
Planned Overseas TreatmentS$25,000S$50,000S$50,000
Accommodation for FamiliesS$360S$720S$720
Emergency Accident OutpatientS$750S$1,500S$3,000
Coverage for Fractures/Dislocations/Sports InjuriesS$150S$300S$600
Coverage for Dengue/HFM/Food PoisoningS$75S$150S$300

These riders cost between 10-40% below average, which can bring your total base-plan rider package cost to up to 60% below average. It is also worth mentioning that the rider is offered for the Standard plan, which is a very unique feature and can be of benefit to individuals looking to reduce their out of pocket expenses for a Standard B1 Ward plan.

Policy Exclusions

AXA does not cover you for pre-existing conditions that were not stated and accepted, STD's, weight control treatment, non-complicated pregnancy treatment, elective cosmetic or reconstructive surgery, vision correction, routine eye and ear treatment or vaccinations. Additionally, you won't be covered for self-inflicted injuries, professional sports injuries or hazardous sports injuries. If the above exclusions include something you want coverage for, you should check with your MediShield Life policy to see if it is already being covered.

Claims & Contact Information

Hospitalisation claims should be e-filed along with any supporting documents. You may have to pay part of or your full hospital bill before submitting your claim to AXA, but the hospital will refund you if your claim was successful. For other medical claims (pre and post-hospitalisation and psychiatric), you have to submit the required forms and original bills within 90 days of the incurred date.

Contact Information
Customer Service1800 880 4888
Mailing Address8 Shenton Way, #24-01 AXA Tower, Singapore 068811
Medical Claim FormsWebpage

AXA Shield Cost and Features

Before considering purchasing a supplemental insurance policy, you should make sure you'll be able to afford the increasing premiums as you get older. Below, you'll find a summary table detailing AXA's premiums and benefits. If you'd like to compare it to other IPs on the market, you can read our guide to the best Integrated Shield Plans on the market.

Premiums & BenefitsStandardPlan BPlan A
25-Year-Old PremiumsS$50S$90S$173
45-Year-Old PremiumsS$107S$229S$484
75-Year-Old PremiumsS$795S$1,560S$2,915
Annual LimitS$150,000S$550,000S$1,000,000
Pre-Hospitalisation Benefits (Days)N/A180180
Post-Hospitalisation Benefits (Days)N/A365365
Daily Room & BoardS$1,700As ChargedAs Charged
SurgeryS$590-S$16,720As ChargedAs Charged
Inpatient PsychiatricS$17,500S$4,000S$5,000
Pregnancy Complications BenefitN/AAs ChargedAs Charged
Accidental Dental BenefitsAs Per SurgicalAs ChargedAs Charged
Deductible B1 WardS$2,500S$2,500S$2,500
Deductible A WardS$2,500S$3,500S$3,500
Deductible Private HospitalS$2,500S$3,500S$3,500

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