With well-rounded coverage and great prices, AXA is sure to attract consumers who are looking for high value plans. It has one of the highest personal accident coverages on the market and above average coverage for medical and trip inconvenience events, all for very attractive prices for trips to the Asia and global regions. However, for consumers looking for budget trips to the ASEAN region, AXA may not be the best choice for minimizing spending.
Summary of AXA SmartTraveller Travel Insurance
|Well-rounded plan with high coverage in every area for a budget plan||High coverage for personal accident/death, baggage loss/damages and baggage delays, but low medical expenses and trip cancellation/delay coverage|
|Cheap for trips out of Asia and annual/multi-trip policies, but more expensive for trips within ASEAN|
|Good value for your money|
|Best coverage for personal accident on the market|
|Promotion: 5% off Single Trip; 50% off Annual Plans (2+ people); 27% off Essential Annual Plan (2+ People)|
Table of Contents
- AXA Travel Insurance: What You Need to Know
- Sports Coverage
- Claims Information
- Summary of Coverage
AXA Travel Insurance: What You Need to Know
AXA's travel insurance plans, the "Essential" budget plan and the "Comprehensive" premium plan, exhibit decent value for money, higher-than-average coverage with particularly good protection against personal accident/death, and somewhat erratic pricing compared to competing plans that tends to vary depending on trip destination and duration. AXA's plans tend to be the best deal for trips out of Asia and annual/multi-trip policies.
AXA does not automatically include built-in perks and extra VIP features. However, it does give you the ability to customize your plan with a variety of value-added features, including coverage for golf equipment, sports equipment, pet care, and rental car excess for an extra S$2 apiece for single trip policies and S$5 a piece for annual multi-trip policies. These plans can be a great choice for active travellers who want great protection for personal accident and equipment coverage or those who like to customise coverage to meet their specific needs.
AXA has the standard exclusions including pre-existing conditions, suicide and mental disorders, willful exposure to danger, travelling for medical treatment, participation in competitive or professional sports and travelling to countries against the advice of the Singapore Government. Below is an abridged list of the some of the main exclusions, but you should always make sure to read the policy wording to know the exact exclusions.
|Medical Exclusions||Trip Inconvenience Exclusions|
|Medical Expenses for pre-existing conditions||Engaging in sport for compensation|
|Pregnancy-related events||Items taken by customs officials|
|Suicide and mental illness||Baggage sent separately or items left unattended|
|Cosmetic or elective surgery (unless necessitated by injury)||loss or damage of hired equipment|
|Travelling when you are medically unfit||Inability to travel due to business or contractual obligations|
AXA Essential Plan
AXA Essential Plan is a great choice for travellers seeking a well-rounded plan with an emphasis on personal accident and medical coverage that isn't too expensive and is decent value for your money. Compared to other budget travel insurance plans, the AXA Essential Plan stands out for featuring the best coverage for personal accident/death and baggage loss/damage per item in the market, in addition to very high medical coverage for a budget plan. In terms of pricing, the AXA Essential Plan's relative affordability compared to other plans varies depending on where you're heading on your trip. It's one of the cheapest plans for trips out of Asia, and is a very competitively-priced plan for annual policies.
However, the price is slightly uncompetitive at around the average for basic-tier plans. If you're willing to sacrifice a little coverage for cheaper prices, you may also want to consider FWD or Etiqa, which provide below-average coverage but are among the cheapest travel insurance policies available. If you are traveling within the ASEAN region, a high value alternative can be Allianz Global Assistance Bronze Plan, which tends to be very cheap for regional trips and has high trip inconvenience coverage.
|Premiums & Coverage||Essential Plan||Basic Plan Avg.|
|1-Week ASEAN Premium||S$30.50||S$34.00|
|1-Week Global Premium||S$40.50||S$54.54|
|Annual ASEAN Premium||S$247.74||S$196.90|
|Annual Global Premium||S$342.37||S$282.49|
|1-Week ASEAN Value Ratio||1.78||0.62|
|1-Week Asia Value Ratio||1.35||0.67|
|1-Week Global Value Ratio||1.35||0.65|
|Total Medical & Personal Accident||S$855,000||S$553,750|
|Total Trip Inconvenience||S$13,000||S$12,100|
AXA Comprehensive Plan
Overall, AXA's Comprehensive plan can offer quite good value. It has a number of major highlights: its personal accident coverage is the best in the business, and it features high coverage for baggage loss/damages and delays. On the other hand, its coverage of medical expenses, trip cancellations and trip delays is below average compared to other premium-tier travel insurance plans. Like the AXA Essential Plan, you are able to customize the AXA Comprehensive Plan to add features such as golf and sports equipment coverage, pet care and a rental car excess for a minor additional fee (S$2 to S$5 apiece). Thus, how suitable this plan is for your needs will depend on your preferences for what you want to get out of your travel insurance policy.
The AXA Comprehensive plan is one of the cheapest premium plans for 1 week and 2 week trips out of Asia; it is also very affordably priced for single trips within non-ASEAN Asian countries, where it offers significantly better coverage and value for your money than other cheap options. However, it runs more expensive for trips within the ASEAN region, tending to fall in the middle of the pack in terms of cost. Compared to budget competitors, the Comprehensive Plan does a better job covering personal accident/death, medical expenses, and baggage loss, but it falls a bit short with trip inconvenience coverage. You'll want to weigh which aspects of travel protection are more important to you when making a choice between these two options.
|Premiums & Coverage||Comprehensive Plan||Top-Tier Industry Avg.|
|1-Week ASEAN Premium||S$40.50||S$56.00|
|1-Week Global Premium||S$54.50||S$90.00|
|Annual ASEAN Premium||S$301.95||S$302.00|
|Annual Global Premium||S$400.95||S$421.00|
|1-Week ASEAN Value Ratop||1.78||1.09|
|1-Week Asia Value Ratio||2.04||1.32|
|1-Week Global Value Ratio||2.10||1.28|
|Total Medical/Personal Accident||S$1,710,000||S$1,709,400|
|Total Trip Inconvenience||S$26,000||S$28,400|
For an additional price, you can add golf and sports equipment coverage. If you do not want to pay extra, you will still be fully covered for both plan for adventurous activities like hot air ballooning, hiking or trekking up to 3,500 metres, mountaineering (with no equipment), ice sports/snow sports within ski resort and scuba diving with an instructor. You will not be covered for things AXA considers as an "extreme sport". This includes marathons, biathlons, triathlons, stunt riding, potholing, horse jumping big wave surfing and underwater activities requiring artificial breathing apparatuses.
|Golf Cover||All Plans|
|Loss of Golf Equipment (incl. In Use)||S$2,500|
|Hiring of Golf Equipment||S$500|
|Sports Equipment||All Plans|
AXA lets you submit your travel claims online, on your mobile myAXA app, or download and mail a pdf form. The online form lets you know exactly what kind of forms you'll need for whichever event you're going to claim for. If you are claiming for loss or damage, you must show you made a report within 24 hours of the event happening in order for those claims to be processed.
AXA Travel Insurance Summary
Making sure you are adequately protected on your trip can provide a great peace of mind on your next trip, hence why finding the right travel insurance policy can be so important. Below you'll find a summary of how AXA's premiums and benefits compare to the industry average. If you'd like to learn more about some of our top picks for travel insurance in Singapore, you can read our guide to the best travel insurance policies in Singapore.
|1 Week ASEAN Value Ratio||1.18||1.78||1.00|
|Annual Global Ratio||0.80||1.36||1.00|
|Coverage Benefits||Essential||Comprehensive||Industry Average|
|Personal Accident & Death||S$525,000||S$1,050,000||S$781,000|
|Emergency Medical & Repatriation||Unlmtd||Unlmtd||S$1,043,000|
|Baggage Loss Damage||S$5,000||S$10,000||S$5,700|