Etiqa's car insurance provides average benefits for an average to above average price, which may fail to impress drivers who are looking for budget-friendly prices or a high value car insurance plan. That said, those who aren't limited by budget may find that Etiqa offers unique add-ons that could be worth the higher price.
Table of Contents
|Summary of Tiq by Etiqa Comprehensive Car Insurance|
|Premiums cost around average to above average for most driver profiles analysed|
|May not be ideal for families due to lack of passenger personal accident & medical coverage|
|Young driver excess increases to S$4,000 if using own workshop|
|Promotion: "CAR-20" for 20% off|
Etiqa Comprehensive Car Insurance Highlights
Etiqa's car insurance is averagely priced and provides around the market average level coverage for personal accident benefits, medical expenses and towing costs. However, Etiqa often runs major promotions on its insurance products, which can decrease your cost significantly and make this plan a value buy. While the premium is not the cheapest on the market, younger drivers can save some money as the Elderly, Young or Inexperienced driver excess is S$2,000 if you'll be using Etiqa's workshops (around S$500-S$1,000 lower than the norm) and you are only considered a young driver if you are 24 years old or younger, compared to the typical young driver age of 27.
Etiqa is one of the few insurers that keeps you insured if you are using your car as a carpool or car-sharing arrangement. However, to qualify for this condition, your paying customers must be contributing towards the maintenance and running costs of the car. Thus, if this is something that you're interested in doing, Etiqa's plan may be a good option to consider. Lastly, Etiqa also offers a 30 minute fast claim approval, which can be a good option for drivers who don't want to waste time getting approvals for minor damages. The 30 minute fast claim approvals are dedicated to own-damage repair claims that are less than S$5,000.
Where Etiqa falls short is in customization and value-added features. For instance, unlike many other insurers, its plan does not automatically include 24-hour roadside assistance. Additionally, in contrast to several other insurers' comprehensive plans, its personal accident benefits and medical expenses coverage only cover you, the policyholder, and does not extend to any passengers you may have in your car unless you want to buy their add-on package. This means families may not get the comprehensive coverage they may be looking for, especially if they have young passengers.
Etiqa TPFT & TPO Plans
Our study of third party car insurance plans found that Etiqa tends to offer less competitive prices for its TPO and TPFT plans. This is particularly the case for cars older than 8 years. Additionally, women will have to pay above average prices for TPO and TPFT plans by 7% whereas men will be paying around average. Etiqa's TPFT plan does offer some additional coverage that other insurers don't, including loss or damage of accessories and towing service—offering cars that can't be covered by Comprehensive insurance a little bit extra protection.
Customisation & Other Options
Etiqa offers several optional add-ons including adjusting your excess between S$200 and S$2,500 for lower/higher premiums. You can also choose the coverage level for your expensive car accoutrements like your sun/moon roof and solar film. Though its add-ons typically included in other insurer's base plans, it does offer a unique benefit called a Gap Cover, that provides up to S$80,000 for the difference between your outstanding car loan and the market value of your car in the event it gets totaled. You can also choose to use your own workshop for an additional fee, although if you are an inexperienced, elderly (over 75) or young (under 24) driver, your excess will increase from S$2,000 to S$4,000. Due to this, if you fall into those categories of drivers and you have a luxury car that requires special servicing, Etiqa may not be your best bet.
|Car Accessories||S$2,000||S$100 for sun/moon roofs|
|S$1,000||S$25 for solar film|
|Etiqa Package (variety of add-ons*)||N/A||S$220.20|
Etiqa's Car Insurance Exclusions
You will not be insured under any part of Etiqa's policy if your car is being driven by anyone who is not an Authorised Driver and if they do not have a driver's license. Moreover, a person under the influence of drinking or doing drugs will automatically lose the right to make any claim under Etiqa's policy. Furthermore, if your car is used for anything other than what's specifically stated on the certificate of insurance or Policy, then you will risk not being insured. This means that you may not be insured if you use your car to operate delivery or passenger transport services. Additionally, you won't be insured if:
- Your car is being driven by someone who is not insured and doesn't hold valid documentation
- You are under the influence of liquor or drugs
- You're not registered under the Road Traffic Act
- Your car was confiscated (or attempted to be confiscated) by an authority
- Your car, its Accessories (declared and/or undeclared) or spare parts was/were procured through fraudulent or illegal means
Finally, if any accident, loss, damage, death, injury, or legal liability arises directly or indirectly from strikes, riots, war, or willful or negligent acts, you will not be insured. Always make sure you read the insurance policy wording carefully to understand what you will and will not be covered for. This way you can make an informed decision about the best policy for you.
Etiqa Claims & Contact Information
To file a claim with Etiqa, you first have to report the incident within 24 hours both to Etiqa and the police (in the event of a theft). If you are making a claim against damage to your car, you have 14 days to do so. If you are making an own-damage claim for under S$5,000, you'll be able to get your claim approved within 30 minutes by using E-CLEVA, which is a video-assisted claim programme. For all other claims, you can log into your TiqConnect account.
Summary of Features & Benefits
While it is tempting to purchase insurance based solely on price, have enough coverage in the event of unforeseen circumstances can end up saving you a lot of money in the long run. Below, we've outlined Etiqa's core benefits and excess amounts. If you'd like to compare Etiqa to other plans on the market, you can read our guide to the best car insurance policies in Singapore.
|3rd Party Liability (Death)||Unlimited||N/A|
|3rd Party Liability (Damage)||S$5 Mn||N/A|
|Personal Accident (Main Driver)||S$50,000||N/A|
|Young Driver Excess (24 and under)||N/A||S$2,000|