FWD's car insurance is a great choice whether you are a young driver looking for maximum savings or a safe driver looking to insure a family car with maximum coverage. Its combination of affordability and great coverage, along with three coverage levels to choose from, means it can have something for everyone.
Table of Contents
|Summary of FWD Car Insurance|
|Classic Plan is one of the cheapest options on the market|
|Executive plan offers comprehensive coverage for below average prices|
|Prestige plan is a good option for maximum coverage|
|Executive & Prestige plans provide courtesy car for 3 months if yours is totalled or stolen|
|Good insurer for families due to family-oriented features|
|Coverage extends to drivers not named on policy|
|Promotion: "BESTCAR" for 20% off + $150 Shell petrol e-voucher (comprehensive plans only)|
FWD Comprehensive Car Insurance Highlights
FWD is a great option for families due to its affordability and family-friendly benefits. Its premiums are 10-25% below average for male and female sedan drivers, and you can permanently maximise your savings with their 50% lifetime NCD benefit. This benefit keeps your NCD at 50% regardless of whether or not you file a claim. There are three plans offered, the basic tier Classic Plan, the mid-tier Executive plan and the top-tier Prestige plan.
Despite the low prices, FWD's car insurance plans provide comprehensive coverage. Even with FWD's cheapest Classic policy, you can expect a fairly generous degree of coverage spanning personal accident benefits, medical expenses, towing costs, a lump payment for your children in the event of death or disablement and 24-hour roadside assistance (for accidents and non-accident reasons). It also covers theft, fire, vandalism, force majeure and recently added flood coverage. Additionally, it can be a good option for young drivers, since you can waive your S$2,500 young & inexperienced driver excess for an additional cost and still come out saving around S$1,500 on out of pocket costs.
Most budget car insurance plans require you to pay extra for a daily transport allowance when your car is being repaired, but even FWD's most basic plan includes this feature at no extra cost. FWD will also reimburse the cost of a cab ride home after a car accident, which most insurers do not do. If you want to maximise coverage, you can opt for FWD's Executive or Prestige options, which still come in below average in price compared to the industry average for their respective tiers.
FWD's car insurance plan is not perfect, however. Though its three tiers of Comprehensive plans offer a fair degree of customization in offering a progressively increasing level of coverage, it is not the most flexible plan out there. If you want a car insurance plan that covers exactly what you want, no more and no less, there are other insurers that allow you to pick and choose different features and services. For example, DirectAsia allows you to forgo a loss of use benefit for a cheaper premium, while AXA offers a wide array of plans and add-on packages to cater more specifically to the needs of families or overseas travellers.
FWD TPFT & TPO Plans
FWD's TPO and TPFT plans are also some of the cheapest on the market, costing around 25% below average. Additionally, they throw in some perks that are not usually seen with these types of plans, making FWD a strong choice for older car drivers who are looking for a balance between just TPFT and Comprehensive plans. These include 24-hour roadside assistance S$300 of towing costs, and S$3,000 of legal fee coverage for third-party liability cases.
Customisations & Other Options
Although FWD offers a lot of features in its core plan, it's possible to maximise or tailor your coverage even further with their add-ons. These include adding your preferred workshop, an overseas booster to cover driving in west Malaysia and Thailand, NCD protector and customizing excess options.
If you want to upgrade from the Classic plan to the Prestige or Executive plan, you will receive higher coverage for accessories, loss of use, towing, medical and one time payment due to death or permanent disablement. You will also get a courtesy car for up to three months if yours is totalled or stolen. However, even with the added benefits, the most expensive plan still costs 10% below the industry average for mid-priced sedans.
|Overseas Booster (extra cover in West Malaysia)||N/A||S$16.05|
|Insure any driver who drives your car||~S$200|
|Waive young driver excess||~S$950|
FWD Car Insurance Exclusions
In some cases, FWD will deny your car insurance claim. This is most likely because the damage or loss that occurred to your car was caused by an uninsured event. For instance, damage that is caused by depreciation, wear and tear and mechanical, electrical or structural breakdowns won't be covered. Furthermore, you won't be covered if you are driving without a license, are suspended from driving or are under the influence of drugs or alcohol. Other general exclusions include:
- Damage to tires or rims (unless other parts were damaged as well)
- Loss or damage caused by factors beyond FWD's control
- Loss arising from damage to car's software or software data
- Loss or damage caused failure to take reasonable precautions to avoid making a claim
- Loss or damage caused by lawful seizure or repossession of your car
- Loss or damage caused by war or other acts committed by foreign enemies
- Loss or damage if your car is not in roadworthy condition
- Loss or damage if car is modified without approval from LTA or FWD
- Damage or Loss if car is used in preparation or participation for motor competitions
- Driving with more passengers than your car is licensed for
- Loss or damage occurring from intentional self-injury or suicide
Please read the policy wording carefully for a fully comprehensive list of what is and isn't covered in your motor insurance policy.
FWD Claims & Contact Information
To file a claim with FWD, you can use their online portal (linked below), or submit a claim by phone or email. If you are the victim of a theft, accident or your windscreen was broken, you should call their emergency assistance number, where you will be guided through the claims process. All events must be reported within 24 hours of them happening. If you have questions regarding what you need to file for a particular claim, FWD provides a claims FAQ that can point you in the right direction.
Features & Benefits
Getting the right car insurance policy will give you peace of mind without sacrificing too much of your finances. Below, we've outlined the coverage FWD offers as well as its excess payments. If you want to compare FWD to other insurers in the market, we've prepared a guide to the best car insurance policies in Singapore.
|Coverage||Classic Plan||Executive Plan||Prestige Plan|
|Accidental Loss/Damage||Market Value||Market Value||Market Value|
|3rd Party Liability (Death)||Unlimited||Unlimited||Unlimited|
|3rd Party Liability (Damage)||S$5 Mn||S$5 Mn||S$5 Mn|
|Windscreen (S$100 Excess)||Unlimited||Unlimited||Unlimited|
|Taxi after Accident||S$40 pp||S$60 pp||S$80 pp|
|Loss of Use||S$40 for 6 days||S$60 for 8 days||S$80 for 10 days|
|Courtesy Car||N/A||3 months||3 months|
|Loss of Keys||N/A||S$500||S$1,000|
|General Policy Excess||S$750-2,500||S$750-2,500||S$750-2,500|
|Young Driver Excess (under 27)||S$2,500||S$2,500||S$2,500|