HL Assurance Car Insurance: Worth a Buy?

HL Assurance Car Insurance: Worth a Buy?

HL Assurance can benefit experienced drivers with a stellar safety record with its comprehensive coverage and discounts on various excesses.

Good for

  • Safe drivers with higher NCDs seeking great value
  • Drivers who want to minimise excess payments

Bad for

  • Young, senior or inexperienced drivers
  • People seeking extensive customization options
  • Customers who want to buy TPO or TPFT policy online

Editor's Rating


HL Assurance's Car Protect360 insurance plan is a fairly feature-rich comprehensive policy that we think is the best fit for drivers with a few more years of driving experience under her belt. However, drivers who haven't accumulated a high NCD may see premiums above their budget and young drivers under 27 can't even purchase the insurance, making HL Assurance out of reach for young, inexperienced or cost conscious consumers.

Summary of HL Assurance Car Insurance

HL Assurance Car Protect360
Great value for more experienced drivers
One of the highest discounts for 50% NCD
Must be between 27 and 65 to purchase
High young/inexperienced driver excess of S$3,000
Unable to buy TPO/TPFT policy online
25% off + Free car servicing

HL Assurance's Car Protect360 Highlights

HL Assurance could be a particularly good choice for safe drivers with plenty of driving experience. Though its coverage is comprehensive enough for all types of drivers, it is clear that HLAS wants to attract low-risk drivers due to its restrictive age limits for policy purchase and high inexperienced YIDR. However, if you fit their consumer profile, you'll enjoy one of the highest 50% NCD discounts of 57%, while enjoying coverage for towing, accessories, personal accident, medical and loss of use. Though it still won't be one of the cheapest plans on the market, premiums cost 10% below average for experienced married drivers and 14-19% below average for single, experienced drivers. Combined with its very comprehensive coverage that includes things most insurers charge extra for, Car Protect360 can be a solid option for experienced drivers who are not particularly price-sensitive but still want a good deal.

This graph shows the cheapest car insurance premiums in Singapore for a 45 year old male driving a mid-priced sedan

The high S$3,000 YIDR excess aside, HL Assurance can offset your out-of-pocket costs with its option to halve your standard excess if you use their authorised workshops. For most drivers, this would drop the typical S$750 standard excess down to a market-leading S$375. HL Assurance also waives the S$100 windscreen excess if you use one of their Appointed Windscreen Repairers, which further adds to your savings. You also receive authority to repair minor damages at your discretion for up to S$300 after application of the standard excess, a convenient perk for those who prefer to handle minor accidents themselves.

However, you won't benefit from HL Assurance if you fall outside of HL Assurance's age brackets or are a cost-conscious new or inexperienced driver. Cost-wise, inexperienced or new drivers (those with no NCD) will see premiums 10% higher than the market average. Additionally, HL Assurance's car insurance plan also lacks a variety of customization options to tailor its policy to your unique set of needs. Finally, if you have a strong preference for the ability to choose your own workshop for repairs after a car accident, we found that HL Assurance charges S$100 more than the industry average for this feature.

HL Assurance TPO/TPFT Plans

Though HL Assurance offers TPO/TPFT plans, it does not give you the option to purchase them online.

Customisations & Other Options

HL Assurance doesn't offer much in terms of customising your policy. They do offer an NCD protector once you reach a 50% NCD, but that's pretty much it. Thus, if you are looking for a highly customisable policy, HL Assurance may not provide you with the flexibility you are looking for.

HL Assurance Claims Information

To file a claim with HL Assurance, you must report the event within 24 hours and report the accident or theft to the police as soon as possible. For windscreen claims, you can download their form online (linked below) and mail to the address provided below. This goes the same for all other forms of claims after you have gathered the proper documents including police reports, photographs, accident reports and third-party liaisons.

Contact Information
Car Accident and Emergency Breakdown Assistance+65 6922 6009
Customer Service Hotline+65 6702 0202
Claims Enquiry[email protected]
Claims InformationWeb page
Mailing Address11 Keppel Road #11-01 ABI Plaza, Singapore 089057

Summary of Coverage

Your car insurance policy should be able to protect you in any event, which is why finding the right one can be such an arduous task. Below, we have a table detailing HL Assurance's coverage and excess, but if you want to compare it to other plans on the market, you can read our guide to the best car insurance policies in Singapore.

Standard ExcessN/A600 (50% off when using Authorised Workshop)
Accidental Loss/DamageMarket ValueN/A
3rd Party Liability (Death)UnlimitedN/A
3rd Party Liability (Damage)S$5 MnN/A
Personal Accident (Driver)S$20,000N/A
Personal Accident (Passenger)S$10,000N/A
Medical Expenses (per pass.)S$1,000N/A
Storage, Garage and TowingS$500N/A
Car AccessoriesS$1,000N/A
Loss of UseS$50 per dayN/A
24-hour Roadside AssistanceYesN/A
Young Driver Excess (27 and under)N/AS$3,000
Mary Leah Milnes

Junior Research Analyst

Comments and Questions

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