AIA Pet Insurance Review: A Good Budget Option?

AIA's dog insurance is one of the cheapest pet insurance plans on the market with a focus on liability and accident coverage.
AIA Paw Safe
AIA Paw Safe

AIA Pet Insurance Review: A Good Budget Option?

AIA's dog insurance is one of the cheapest pet insurance plans on the market with a focus on liability and accident coverage.


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  • Costs below average
  • Has the highest liability coverage on the market
  • Provides accident coverage for dogs


  • Doesn't offer coverage for cats
  • Lackluster medical coverage
AIA Paw Safe
AIA Paw Safe

Dog owners who are looking for a budget-friendly pet insurance plan that prioritises accident coverage may find AIA's PawSafe plan to be a good choice. While PawSafe is one of the cheapest plans on the market, it offers the highest 3rd party liability coverage on the market and a handful of accident benefits. However, it doesn't offer coverage for illnesses, which can make this plan less suitable for dog owners who are looking for medical coverage.

Summary of AIA PawSafe Pet Insurance
Only covers dogs (most breeds)
Highest 3rd party liability coverage on the market (up to S$1,000,000)
No medical coverage for illnesses
Can buy policy for non-microchipped dog

Table of Contents

AIA PawSafe Insurance Highlights

AIA's affordable premiums and coverage may make this plan a good choice for owners of healthy dogs who want accident coverage but don't want to spend a lot on a comprehensive plan. PawSafe's plans cost 67% below the industry average and include coverage for accidental injury, theft, accidental death and 3rd party liability. PawSafe's third party liability of S$1,000,000 is the highest on the market, making it a good choice for owners of hard-to-train or unruly pets. Beyond this, the S$1,000 accidental injury and death coverage and S$250 death benefit is average compared to the coverage found in other basic-tier plans on the market. Based on the attractive premium and coverage, PawSafe may be a good emergency backup plan for pet owners who want some financial coverage against the unexpected.

This table shows the price of AIA PawSafe compared to other basic-tier  pet insurance plans on the market in Singapore

PawSafe does have some drawbacks. First, it only covers dogs, so cat owners will have to find another insurer. Second, there is no medical coverage for illnesses. This means that dog owners who are concerned about illnesses such as cancer will not find this plan suitable either. Lastly, this plan only covers dogs up to age 7. Considering that dogs have an average lifespan between 10 and 13 years, this means that you will have to look for another policy if you want coverage for the senior years of your dog's life. This can be difficult to do considering most other policies have an eligibility cut-off age of 7 to 9 years.

Eligibility & Exclusions

You can purchase AIA PawSafe if your dog is between 3 months and 7 years old and you can insure up to 2 dogs. AIA covers all dog breeds with the exception of the breeds and their mixes listed below.

Excluded Breeds

  • Mastiffs
  • Bull Terrier
  • Staffordshire Bull Terrier
  • Pit Bull
  • American Pit Bull
  • Argentina Dog
  • Canary Dog
  • American Bulldog
  • Wolfdogs
  • Mixed Dogs of Aforementioned Breeds

Pre-existing conditions, breeding conditions and putting your dog to sleep are not covered under AIA. Furthermore, pets will not be covered outside of Singapore. Other general exclusions include no payment for injuries related to congenital or hereditary defects, elective or cosmetic procedures, skin problems caused by allergies or parasites, malicious or wilful activity. For more exclusions, please see the list below.

General Exclusions

  • War, Hostilities, Terrorism
  • Radioactive Contamination
  • Special diets
  • Orthodontics
  • Diseases preventable by vaccines
  • Vicious tendencies or behavioral problems
  • Anterior Cruciate Ligament Damage
  • Injuries related to dog's pregnancy
  • Ambulance Charges (exception for vet-certified emergency)
  • Castration
  • Sexually Transmitted Diseases, Rabies, Epidemic Outbreaks
  • Theft of dog not involving force or violent entry
  • Theft due to freely parting with dog
  • 3rd Party Liability if dog fights with other animals

Claims Information

If you would like to file a claim with AIA PawSafe, you have to fill out AIA's Personal Lines Claim form and either mail it to the address below or visit your local AIA branch. Once done, their customer service will direct you on the following steps and required forms.

Contact & Links
Customer Service1800 248 8000
Claims AddressAIA Customer Service Centre, 1 Finlayson Green, S049246
Claims FormsWebpage
More InformationPolicy Document

AIA PawSafe Pet Insurance Summary

Finding the right pet insurance means you'll be protected against unexpected financial costs if your pet gets sick or has an accident. However, not all pet policies are made the same. Thus, it is crucial that you compare policies to find which plan will be the best fit for your needs. Below, we have summarised AIA PawSafe's benefits and premiums. If you would like to see our top picks for pet insurance in Singapore, you can read our guide to the best pet policies currently available.

AIA PawSafePremiums & BenefitsDeductible/Coinsurance
Annual Premium (micro-chipped)S$79.49N/A
Annual Premium (not micro-chipped)S$84.58N/A
Accidental DeathS$1,000 or purchase cost (whichever lower)N/A
Accidental Injury (Vet Fees)S$1,000S$150
Loss of Dog (Theft)S$1,000 or purchase cost (whichever lower)S$250
3rd Party LiabilityS$1,000,000S$1,000

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Anastassia Evlanova

Anastassia is a Senior Research Analyst at ValueChampion Singapore, evaluating insurance products for consumers based on quantitative and qualitative financial analysis. She holds degrees in Economics and International Business Management and her prior working experience includes work in the capital markets sector. Her analyses surrounding insurance, healthcare, international affairs and personal finance has been featured on AsiaOne, Business Insider, DW, Vice, Her World, Asia Insurance Review, the Australian Institute of International Affairs and more.