Prudential's PruShield plans can be good options for young, healthy individuals who are looking for comprehensive coverage at good prices. However, older individuals with large medical expenses or consumers looking for a bargain Standard or private hospital plan may fare better with other insurers.
Table of Contents
- Prudential PruShield: What You Should Know
- Policy Exclusions
- Contact & Claims Info
- Prudential PruShield Cost & Features
|Summary of Prudential PruShield|
|Standard Plan has average value and average price|
|Plus plan offers high coverage for competitive prices|
|Premier plan costs above average but offers above average value|
|Riders cost above average but provide a variety of additional benefits|
|Can purchase plan online|
|Promotion: 20% off 1st year premiums for PRUShield Premier or PRUShield Premier with PRUExtra supplementary plans. Eligible customers can also sign up for PRUShield with just 3 health questions instead of filling out questionnaire|
Prudential PruShield Highlights
Prudential PruShield is a great Integrated Shield Plan (IP) option for the average Singaporean who has no serious health conditions but still wants to enjoy higher ward coverage. It has three plans: the Standard plan for B1 ward coverage, the Plus plan for Class A ward coverage and the Premier plan for private hospital coverage. Prudential also offers an electronic Letter of Guarantee of up to S$10,000 to make your hospital admission process easier and to prevent high upfront costs. Furthermore, you can purchase this plan online and there's no need for medical underwriting for new plan purchases during significant life events such as marriage or childbirth.
Prudential's non-Standard plans offer generous coverage with above average annual limits and pre and post-hospitalisation coverage. They fully cover hospitalisation, surgery and provide a variety of miscellaneous benefits. Prudential also offers 3 riders for its Premier plan, making it a good option for consumers looking for customisable private hospital health insurance plans.
While wealthy, young individuals will find high value in Prudential's non-Standard plans, two other types of consumers find better value elsewhere. This is especially considering Prudential's claim-based pricing approach, which heavily favours healthy individuals who aren't likely to experience hospitalisations. Furthermore, older consumers could face premiums that are 30% above the market average with Prudential's private hospital coverage. Lastly, budget minded consumers could find cheaper Standard plans for B1 wards from other insurers.
Fully Covered Hospitalisation & Surgery Treatments:
- Daily Room and Board
- Miscellaneous Hospital Services
- Daily ICU
- Confinement in Community Hospital
- Surgical Procedures
- Stem Cell Transplant
- Gamma Knife/Novalis Radiosurgery
- Emergency medical treatment abroad (check with insurer)
Prudential PruShield Standard Plan
Those who are looking for a budget Standard plan may not find Prudential to be their best option. Because Standard plans provide identical coverage across all IP insurers, their main differentiating factor is price and Prudential's pricing is lackluster. While premiums for 25 and 35-year olds are just under the average at S$49 and S$65 (before Medisave contributions), premiums for older individuals are average to slightly above average. Thus, older individuals who are looking for a budget-friendly B1 ward plans may fare better with other insurers such as Great Eastern.
|Premiums & Coverage||PruShield Standard||Standard Avg.|
|Value (Limit/S$ Premium)||1,460||1,494|
|Daily Ward (Non-ICU)||S$1,700/day||S$1,700/day|
Prudential PruShield Plus Plan
The PruShield Plus plan is a great budget-friendly A ward plan with premiums that are 26-37% below average regardless of age. Not only that, its annual limit is around the ward A plan median at S$600,000 and includes full coverage for hospitalisation, surgery, cancer, renal failure, pregnancy complications, congenital abnormalities and accidental dental, along with S$3,500 of inpatient psychiatric coverage and a S$3,000 final expense benefit. The pro-ration for staying in private hospitals is also around the market average for A ward plans at 65% (meaning only 65% of your hospital bill will be covered).
While the Plus plan is a great option for those looking for affordable ward A plans, it may not benefit those who would prefer to maximise coverage, as there are A plans available with higher limit ward and better psychiatric and final expense benefits.
|Premiums & Coverage||PruShield Plus||A Ward Median|
|Value (Limit/S$ Premium)||3,605||2,421|
|Surgery Benefits||As Charged||As Charged|
|Daily Ward (Non-ICU)||As Charged||As Charged|
Prudential PruShield Premier Plan
Prudential's Premier plan can be a good option for wealthy individuals looking for a high value private hospital plan. Its premiums start off below market average for 25-year olds at S$209 but increase to 21% above average for 75-year olds. In terms of coverage, the Premier plan has an annual limit of S$1.2 million—the second highest limit out of all the IP plans available along with S$4,000 of inpatient psychiatric benefits, S$60,000 organ transplant benefits and a S$5,000 final expense provision. Hospitalisation, cancer, surgery, outpatient renal failure, pregnancy complications and accidental dental treatment are all fully covered as well. Due to its increasingly expensive premiums, we would not recommend this plan to budget-restricted seniors. However, wealthy individuals from age 25 to 35 may find some benefit with the above average benefits offered at fairly decent prices.
|Premiums & Coverage||PruShield Premier||Private Hospital Median|
|Value (Limit/S$ Premium)||2,385||2,379|
|Surgery Benefits||As Charged||As Charged|
|Daily Ward (Non-ICU)||As Charged||As Charged|
Prudential PruShield Riders
Prudential offers 3 riders for the Premier plan (PRUExtra Premier CoPay, PRUExtra Preferred CoPay and PRUExtra Premier Lite CoPay) and 2 riders for the Plus plan (PRUExtra Plus CoPay and PRUExtra Plus Lite CoPay).
PRUExtra Plus CoPay will cover 50% of your Co-insurance and 95% of your deductibles. It also offers miscellaneous benefits like ambulance fees (S$150 per injury), S$3,000 of alternative medicine coverage and S$3,000 of special appliances/prothesis coverage. Premiums for PRUExtra Plus fluctuate between being slightly above average to average. However, due to PRUExtra Plus plan’s competitive premiums, your total cost will be below average and can thus be a high value plan-rider package.
|Premiums & Coverage||PruExtra Plus CoPay||Pru Extra Plus Lite CoPay||Industry Avg.|
PruExtra Premier Copay is for the Premier PruShield plan and offers the same benefits as PruExtra Plus Copay. The Premier Copay Lite rider, on the other hand, will only cover 50% of your deductible and does not offer parental accommodation, alternative treatment or prosthesis benefits. The PruShield Premier Copay rider is one of the most expensive riders on the market, costing between 80-144% above average, but the Premier Copay Lite costs between 25-30% below average for private hospital riders.
PRUExtra Plus Lite CoPay on the other hand will cover 50% of your Co-insurance and 50% of your deductibles (up to S$1,750 per policy year). It also offers miscellaneous benefits like ambulance fees (S$150 per injury). Premiums for PRUExtra Plus lite CoPay is the lowest in the entire PRUShield suite.
|Premiums & Coverage||PRUExtra Premier Copay||PRUExtra Premier Lite Copay||Industry Avg.|
PruExtra Preferred CoPay is similar to the other riders available for PruShield Premier and will cover your medical expenses at Singapore private hospitals. It covers the standard amount of your deductible (95%) and co-insurance (50%). There is a S$3,000 annual limit on out-of-pocket expenses if you visit one of their panel providers. PruExtra Preferred CoPay maintains the claims-based pricing, so your premiums will depend on the claims you make.
|Premiums & Coverage||PruExtra Preferred CoPay||Industry Avg.|
Prudential PruShield has standard policy exclusions including pre-existing conditions, non-complication related pregnancy and childbirth, abortion, STI treatment, self-inflicted injuries and suicide, cosmetic and plastic surgery, sex change operations, vaccinations, treatment for obesity and treatment of injuries arising from participating in civil riots or commotions, terrorism, war, professional sports and hazardous occupations. However, you should note that in some instances, your MediShield Life plan may already be providing coverage for some of these exclusions (i.e. pregnancy and pre-existing conditions).
Claims & Contact Information
To file a claim with Prudential, you can submit claim form together with supporting documents through your Financial Consultants or at the Customer Service Center. Within the sections on the Claims page, you will find pdf downloads of the available forms and other documents necessary to submit your claims. For pre- and post-hospitalisation claims, PRUShield policyholders can submit their claims online through Prudential’s customer portal – PRUaccess for a seamless experience. Customers who have opted-in for PayNow can also receive their approved PRUShield claims (including PRUshield Foreigner Hospitalisation, PRUShield Overseas Hospitalisation, PRUShield Pre- & Post- Hospitalisation claims) payout through PayNow.
|Customer Service Number||1-800 333 0333|
|Address||5 Straits View #01-18/19, Marina One The Heart, Singapore 018935|
|Claims Page||Claims Page|
Prudential PruShield Cost & Features
Finding the right supplemental health insurance plan for your needs can mean saving thousands of dollars in unexpected hospital bills. While Medishield Life covers your basic healthcare needs, adding an Integrated Shield Plan can fill gaps in your coverage while allowing you to get coverage in a ward you are most comfortable with. Below, you'll find a summary of PruShield's premiums and benefits to other Integrated Shield Plans on the market. For more information, you can read our guide to the best Integrated Shield Plans currently available.
|Premiums & Coverage||PruShield Standard||PruShield Plus||PruShield Premier|
|25-Year Old Premiums||S$48||S$56||S$209|
|45-Year Old Premiums||S$108||S$140||S$654|
|65-Year Old Premiums||S$250||S$415||S$1,912|
|Daily Room & Board||S$1,700||As Charged||As Charged|
|Surgery||S$590-S$16,720||As Charged||As Charged|
|Pre-Hospitalisation Benefits (Days)||N/A||180||180|
|Post-Hospitalisation Benefits (Days)||N/A||365||365|
|Pregnancy Complications Benefit||N/A||As Charged||As Charged|
|Accidental Dental Benefits||As Per Surgical||As Charged||As Charged|
|Deductible B1 Ward||S$2,500||S$2,500||S$2,500|
|Deductible A Ward||S$3,500||S$3,500||S$3,500|
|Deductible Private Hospital||S$3,500||S$3,500||S$3,500|