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MSIG MaidPlus Insurance: What Makes It Unique

MSIG's maid insurance plans provide above average coverage for market average premiums, making them some of the highest value plans on the market.

MSIG MaidPlus Insurance: What Makes It Unique

MSIG's maid insurance plans provide above average coverage for market average premiums, making them some of the highest value plans on the market.


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Hospitalisation Coverage
Outpatient Expense Coverage
Third Party Liability Coverage


  • Benefits have above average limits
  • High employer liability coverage
  • Standard plan premiums cost below average


  • Doesn't offer 14-month plans
  • Classic and Premier plans don't stand out in cost
  • Doesn't offer high 3rd party liability coverage

MSIG MaidPlus's maid insurance plans provide above average coverage for average premiums, making it one of the higher value plans on the market. The extensive benefits MaidPlus provides, including its unique employer liability add-on can make it a high value option for consumers prioritising benefits over cost. This is in addition to appealing to consumers who value protection against expenses resulting from parting with their maids, either temporarily or permanently. However, customers seeking budget plans with simple protection may end up paying too much for coverage they won't utilise.

Summary of MSIG MaidPlus Insurance
Coverage is above average for most benefits
Premiums are below average for Standard plan but around average for Classic and Premier
Provides above average medical coverage, including accidental dental injuries
Only offers 26-month plans

Table of Contents

MSIG MaidPlus Insurance: What You Need to Know

MSIG's MaidPlus plans can be a good fit for people who are looking for above average coverage without paying an extra premium for them. There are 3 plans to choose from, the Standard, Classic and Premier plan. When comparing 26-month premiums, the Standard plan costs 12% below average, making it one of the cheaper options on the market. The Classic and Premier plans cost around the average. However, despite premiums ranging on the lower to middle end, the benefits provide consistently above average coverage, whether it's hospitalisation expenses or alternative help coverage.

In terms of benefits, MaidPlus provides a variety of necessary and peace of mind benefits that may entice value maximising consumers. You'll receive the necessary S$60,000 of personal accident coverage and at least S$60,000 of hospitalisation treatment. MSIG's medical coverage is one of the best on the market, with hospitsalition, medical expense and even dental/TCM benefits having average or above average limits.

Beyond that, you will get coverage for wage reimbursement, alternative domestic help (if you need a temporary replacement while your worker is in the hospital) and even replacement for your domestic worker's damaged belongings in the event of a fire or flood. However, it's not just the breadth of coverage that is impressive. The benefit limits are consistently above average, making all 3 plans a good option for value-seeking consumers.

However, MSIG's MaidPlus plans do have a few drawbacks. First, because MSIG MaidPlus's pricing is around the market average, so cost-conscious consumers will the cheaper premiums offered by insurers like Etiqa a better fit. Furthermore, people who are concerned about liability coverage may not feel like they're getting enough coverage with the below average third party liability benefit limit as the limits to this benefit are between 4-42% below the industry average. Lastly, FDW employers looking for one year coverage plans will not be able to purchase MSIG's MaidPlus, as it only offers 26-month plans.

MSIG MaidPlus Add-ons

MSIG stands out with its employer's liability add-on where you can purchase up to S$1,000,000 in coverage, which is the highest amount available in the market. The purpose of employer's liability coverage is to protect you should your maid get sick or injured and decide to pursue legal action against you. There are three levels of coverage available: S$300,000 for S$27, S$500,000 for S$37.80 and S$1,000,000 for S$70.20. If you feel like the base plans lack liability protection and you are worried about potential lawsuits from your maid or her family, this add-on is your best bet for maximum protection.

There is also the waiver of indemnity benefit. The waiver of counter indemnity for the insurance guarantee bond you owe to the Ministry of Manpower (MOM) will cover you in the event you need to pay the S$5,000 security bond.

BenefitPriceCoverage Amount
Waiver of Counter IndemnityS$54S$5,000 (excess: S$250)
Employer's LiabilityS$27S$300,000

There is also a S$30,000 in-patient hospitalisation coverage if your domestic worker is diagnosed with COVID-19 within 14 days of entry or re-entry into Singapore. This coverage is on top of the usual S$60,000 hospitalisation coverage and costs S$64.20 before any promotions. Please note this coverage does not cover COVID-19 swab tests required for entry into Singapore, post-arrival and pre-departure tests or treatments in private medical facilities.

Changes To MSIG MaidPlus COVID-19 Cover

Under the new "Easing of community Safe Management Measures (SMMS) and Border Measures" from 25 March 2022, all domestic workers arriving in Singapore will have their COVID-19 treatment covered under the Singapore government. Thus, MSIG has made amendments to their COVID-19 Cover.

  • For COVID-19 Covers that commence on 25 March or later, MSIG will cancel and refund the full COVID-19 Cover premium. All other benefits of the MaidPlus policy will remain active. The refund will be posted via cheque and no action is required.
  • For COVID-19 Covers that commence before 25 March 2022, if FDW arrived in Singapore before 25 March 2022, there will be no refund if you choose to cancel the COVID-19 Cover as it covers COVID-19 treatment within seven days of arrival in Singapore.
  • For COVID-19 Covers that commence before 25 March 2022, If FDW arrived in Singapore on 25 March 2022 or after, customers can write in to MSIG to request for a refund.

The COVID-19 Cover will now be optional when purchasing MaidPlus. However, to purchase MaidPlus without the optional COVID-19 Cover, select the "Transfer" option under the maid type instead of "New".

Existing customers who purchased an MSIG policy prior to 12/31/2020 should reach out to MSIG directly if they want to add the COVID-19 coverage.

Claims & Contact Information

To file a maid insurance claim with MSIG, you have to notify your agent or broker as soon as possible and file the relevant police reports if there is fatal or serious injury or criminal activity. If you do not use the services of an agent or broker, please file your claim directly with MSIG by completing the claim form available on their website or call MSIG at 6827 7660 during business hours for assistance.

Contact Information
Customer Centre4 Shenton Way #21‑01 SGX Centre 2 Singapore 068807
Customer Service Hotline65 6827 7602
Emergency Claims Hotline65 6827 7660
SMS Enquiry9158 1660
Filing a claimClaim Procedure & Forms

MSIG MaidPlus Insurance Features & Coverage

Below, we have compiled a chart that shows how MSIG's maid insurance plans compare to those of other products in the market. For more information, we have created a guide to some of the best maid insurance policies in Singapore.

Benefits & FeaturesStandardClassicPremierIndustry Avg.
26-month Premium
(for maids aged 50 years old and below)
26-month Premium
(for maids aged 51 to 60 years old)
Personal AccidentS$60,000S$60,000S$60,000S$60,000
Medical ExpensesS$1,000S$2,000S$3,000S$1,985
Re-Hiring ExpensesS$500S$500S$750S$408
3rd Party LiabilityS$5,000S$10,000S$20,000S$13,135
Maid's BelongingsS$300S$300S$500S$436
Special GrantS$2,000S$3,000S$3,000S$2,013
Wage ReimbursementS$900S$1,350S$1,800S$937

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Protected up to specified limits by SDIC. This is only product information provided. You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that is not suitable for you may impact your ability to finance your future financial needs. If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.

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