DirectAsia Car Insurance Review: A Worthwhile Buy?

DirectAsia Car Insurance Review: A Worthwhile Buy?

DirectAsia's car insurance plan is particularly valuable for luxury car owners.

Good for

  • Drivers of higher-end vehicles
  • Consumers looking for customisable policies
  • Families looking to insure young drivers

Bad for

  • Sedan drivers seeking a highly afforable plan
  • People seeking a good deal on TPO/TPFT plans

Editor's Rating

4.0/5.0

DirectAsia's Comprehensive car insurance plans will benefit luxury car drivers who appreciate the flexibility of customising their coverage. However, risk-prone drivers and those driving older or mid-priced sedans may not find a great bargain.

Summary of DirectAsia Car Insurance

Direct Asia Comprehensive
3 driver plans to choose: Flexible, Value and Value Plus
Good if you have multiple cars you want to insure (10% discount off premium for 2nd car)
Great option for affluent families who want customisable coverage
One of the cheapest options for luxury car drivers
Not the cheapest option for mid-priced sedans

DirectAsia Comprehensive Car Insurance Highlights

DirectAsia's plans offer the best value to safe drivers of luxury cars looking for a great deal without sacrificing features or coverage. Its comprehensive plan emphasises flexibility, giving customers a high level of control over which features they want to include in their plan and how much coverage they want. Additionally, its cheapest comprehensive plan—the Value plan—costs 25% below average for luxury car models like BMW, Mercedes and Audi, meaning you still have room in your budget to take advantage of their add-on options. Additionally, DirectAsia can benefit families looking to insure young drivers as it imposes no Young/Inexperienced Driver (YIDR) excess, while other insurers tend to charge around S$2,500 of YIDR excess. However, DirectAsia considers a driver to be "young" until she is 30 years old (which can drive up her premium) and she must be listed as a Named Driver in order for them to be covered.

This graph shows the cheapest car insurance premiums for a male driving a mid-priced sedan

While DirectAsia provides both affordability and flexibility for certain consumer categories, we noticed that DirectAsia's Value plan is neck-and-neck with other cheap plans like FWD, who already include some of DirectAsia's optional benefits as part of their core plan for free. We also found that it is not the cheapest option for mid-priced sedan drivers, who can get a cheaper deal with FWD, Etiqa or Budget Direct. DirectAsia may also not work for cost-conscious young policyholders—the prices end up being quite high since it will be making up your premium for the lack of YIDR excess.

DirectAsia TPFT & TPO Plans

DirectAsia also offers TPFT and TPO plans, but they are less competitive in terms of price. In fact, our study on the effect of car age on car insurance premiums found that DirectAsia actually increases premiums for each year that your car ages past the age of about 10 for TPFT and TPO plans. Most people in Singapore shopping for third party policies own older vehicles, so the possibility of your car insurance premium increasing each year is something to be aware of, especially since other car insurers do not necessarily follow the same pricing pattern.

Customisations & Other Policies

One of DirectAsia's strengths is that it lets you customise your coverage so you only pay for what you need. These add-ons include everything from medical coverage to car accessory protection and you have the option of choosing any excess amount between S$0 and S$2,500. The adjustable excess can be a great feature since it lets you decide how you want to pay for car-related expenses (if you don't mind paying more for your premium but want zero excess, or if you don't mind paying out of pocket when the time comes but want to pay as little as possible for your plan). You will also be protected from natural disasters, flood, fire, vandalism and theft.

DirectAsia also has three driver plans to choose from: Value, Value Plus and Flexible. Value is the cheapest option and lets you name 4 additional drivers, 2 of which can be young/inexperienced. Flexible is the most expensive but anyone who drives your car will be insured without your needing to name them. Value Plus is mid-priced out of the 3 and lets you insure anyone to drive your car if they are over 30 with at least 2 years of driving experience as well as 2 named young/inexperienced drivers.

Additional BenefitsAmountCost
My WorkshopN/AS$106.62
Medical ExpensesS$500S$16.09
Personal AccidentS$100,000S$53.50
Loss of UseS$50 per dayS$53.65
24-Hour AssistanceN/AS$26.82
Replacement Vehicle (in case of total loss)Same Make/ModelS$127.94
Repatriation CostsS$3,500 towingS$10.73
Car AccessoriesS$1,000S$21.40 for solar film
S$10.70 for Car Camera/Entertainment

DirectAsia Claims Information

To file a claim with DirectAsia, you should call them at their claims number (listed below). If you've just been in an accident, you must report the accident to your insurer within 24 hours regardless of whether or not there is damage or if you are going to claim it on the insurance. DirectAsia has a list of documents that you'll need to process your claim on their website and you can fax, email or post the copies of the documents.

Contact Information
Customer Service+65 6665 5555
Claims Hotline (24 Hours)+65 6532 1818
Claims InformationWeb page
Claims E-mail[email protected]
Mailing AddressDirectAsia, 88 South Bridge Road, S(058716)

Summary of Coverage

It is vital to make sure your car insurance will adequately protect you in any event. Below, we've compiled a summary of DirectAsia's core benefits, as well as any additional costs or excesses. If you would like to see how it compares to other car insurance plans, we've prepared a guide to the best car insurance policies in Singapore.

FeaturesCoverageExcess
General Policy ExcessN/AS$0-2,500
Accidental Loss/DamageMarket ValueN/A
3rd Party Liability (Death)UnlimitedN/A
3rd Party Liability (Damage)S$5 MnN/A
WindscreenUnlimitedS$100
TowingS$200N/A
Young Driver Excess (under 30)N/AN/A

Comments and Questions

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